Frequently asked questions
Quick answers before your first visit. For anything else, call us and we will gladly help.
How do I book?
Online through the Reservio booking system, or by phone on +420 608 885 540. Please book dental hygiene by phone.
How much does grooming cost?
Prices are indicative and depend on size, type and condition of the coat. See the price list; we confirm the exact price when you book.
What does complete grooming include?
Wash with hypoallergenic cosmetics, drying, a cut as the owner wishes, nail trim, ear cleaning and paw hygiene.
What is not included?
Detangling heavily matted coat and undercoat, flea treatment, a creative cut, a scissors-only cut without clippers, and dental hygiene. Please tell us when you book.
Do you groom cats too?
Yes. Complete cat grooming includes nail trim, a cut as the owner wishes, washing and gentle drying suited to cats.
Can I book a SPA program without a haircut?
Yes. SPA programs can be done without a haircut or stripping and are suitable for dogs up to size L.
Is dental hygiene done under anesthesia?
No. It is done without anesthesia, with an ultrasonic brush. It is not a substitute for veterinary dental treatment. Booking is by phone.
When are you open?
Monday to Friday 10:00–20:00. Closed on Saturday and Sunday.
Where can I find you?
Slezská 1161/19, Prague 2 – Vinohrady.
What is the aggression fee?
If the animal is aggressive during grooming, we add a fee of 50 % to the price of the service.